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Terms & Conditions

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS

  • Complimentary ground shipping within 7 to 15 business days
  • Express delivery options also available if requested.
  • See the delivery FAQs for details on shipping methods, costs and delivery times

PAYMENT METHODS

BG Berlin accepts the following payment methods:

-Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron.

-Revolut.  The total will be charged to your card when the order is shipped.

-PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

EXCHANGES, RETURNS AND REFUNDS

Sometimes things may not go as we planned and something might slip through.  If you receive a product with a problem or we have sent you an order mistakenly, sent it back to us and we are happy to return, exchange or refund it within 30 days of your purchase. Please read more details at the Customer Care Page, or write us at contact@bgberlin.com .